How long does delivery take?
Please allow 3-10 business days (average) for the items to arrive.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at contact us page or leave a message on the online chat.
 


How secure is my personal information?
Boss Body adheres to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely.
 
WHAT IS YOUR RETURN POLICY?
Due to the nature of our products, once an item leaves it is considered used, and therefore ineligible for return, refund or exchange due to health and safety concerns. Our staff is trained in all of our products and more than happy to help you select the right item for you, if you have any questions before purchasing, please direct them to us via our contact form. 
If you believe your item is defective, and you are within the warranty period, please use our contact form, to report the defect. We will require your order number and proceed to go through our process of  sending you a replacement. We will request your item back to  for proof and quality assurance.

HOW CAN I PLACE MY ORDER?
You can order our products from our website via our secure and discreet online system. Every time you click "add to cart", you will have an opportunity to view your cart and you may add to or delete items from your order. When you are satisfied with your selections, you will then be prompted to create a customer ID and password or if you are returning registered customer, you will be prompted to sign in using your customer ID and password.

DO YOU ACCEPT ANY OTHER PAYMENT METHODS?
We also accept payment via Paypal for web orders. Just click on the yellow PayPal button located at the bottom of your shopping cart. We do not accept prepaid cards or gift cards.